Exchanging Items:

Crane Glass Pty Ltd will allow you to return an item within (14) fourteen days of the purchase date if you selected an incorrect item. The item must be in as supplied condition.


Defective items:

All of our items are checked thoroughly for faults prior to dispatch and packed and marked as fragile, any damage should be sought through your insurance agent.


Specials:

Please note: All advertised "Specials" cannot be returned unless the item is faulty or defective, so please choose carefully!


Cost of Returns:

Any costs associated with returning an item, whether it is an exchange or a defective item, is the sole responsibility of the customer.


Shipping Policy

You will be contacted when an order has been received by Crane Glass Pty Ltd from you, Crane Glass Pty Ltd will consult you regarding shipping costs unless a prior arrangement for shipping has been agreed to in writing with Crane Glass Pty Ltd.

We reserve the right to change information stated on this website at any time without further notice. So please refer back to this page to be aware of any changes.


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